Tips To Avoid Moving Scams
Some precautions beforehand can save headaches later.
Don’t use Internet databases to find moving companies. The people who operate the databases act on commission and have their own best interests in mind. They also can’t be held responsible if the companies they endorse are crooked.
If your estimator gives you a written quote, make sure the quote is inclusive of all items that you are moving and all packing that you would like the mover to do, and includes the desired insurance. To avoid charges for additional services, be sure to tell your estimator of any exceptional situations at destination such as elevators, stairs, long walks, and limited access for large trucks.
Never work with a mover who contacts you first without checking the company out first. Do your own research.
When dealing with movers in Florida or New York, be especially careful - - there have been a tremendous amount of complaints filed against movers in these areas.
Get the mover to come to your house. Ask them to furnish references.
Ask your mover for the estimated weight of your items. Compare weight from different moving companies. Ask for a copy of the survey showing the estimated weight.
Make sure your initial deposit is credited to your bill.
All movers must offer a "full value protection" or "full replacement value" insurance at an additional charge.This will hold the mover responsible for damaged goods or lost goods. If you have any articles that are of extraordinary value (any item whose value exceeds $100 per pound) make sure the care of this item is listed specifically on a high-value inventory receipt. There may be various deductibles to choose from. If you do not elect to have additional insurance, the mover's maximum liability is 60 cents per pound per article.
Ask the mover to put down the date or time period of pickup and delivery.
If the mover fails to pick up and deliver your shipment on the dates entered on the bill and you have incurred direct out-of-pocket expenses you otherwise wouldn’t have had, you may be able to recover those expenses from the mover. This is an inconvenience or "delay” claim.
If your items are damaged at the end of the move, make a record of it on the inventory form. Call the damage to the attention of the driver and request that a record of the damage be made on the driver's copy of the inventory.
After the complete shipment is unloaded, the driver will request that you sign the driver's copy of the inventory to show you received the items listed. Do not sign until you have assured yourself that it is accurate and that proper notations have been entered regarding any missing or damaged items.